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I booked a 4night cruise on their site because they offered a bonus of "up to $750" payable as an Amazon gift card or an on board credit. After jumping through all the hoops and spending a great deal of time trying to find out how to collect my bonus on the site, I...
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Anonymous
Kendra

Glad I read this before booking this same deal!!!

#1434727
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Never use them ! We booked a cruise. Paid deposit. Called in because we got a message about a drink package deal. Phone operator talked us into changing to carnival. Then we called back to add a person on our feb carnival cruise. They said it was full and soonest would...
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1.0
#1393633
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Cheap Cruises - They bait and switch

We booked a family cruise and when we had a family situation come up and had to cancel 8 months months before our cruise, they did not refund all of the money we were told would be refunded when we booked the cruise initially. They said one thing over the phone and did not stick to what they said.
#1373405
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They are making a killing off people charging $100.00 for cancellation even it has been 10 MINTUES since you booked. I think that is CRAZY. I called the call center and got no help at all. had rude rep. and was not informed they would charge the $100.00 was only told...
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#1355354
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I was charged $100.00 for less than 8 hours, after I booked my cruise for cancelation. I was told it would be 25.00 for processing. I called and the call center rep. was rude and unprofessional. why would I want to book another cruise with them. I would never recommend...
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#1355348
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We were told the dining package was included for the length of the cruise and the women who booked it not only said it was for the length of the cruise she named about five or so restaurants that were options. Then they said after listening to the tape that I was not...
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1.1
#1342848
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Booked a cruise and it was supposed to include 4 perks. This was the reason we booked with them. We were told by their representative on the phone at the time of booking that the 4 perks WERE included. We found on the day before departing that our reservation did not...
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Anonymous
Anonymous

Which package did you go with GO Better or GO BEST?

#1244685
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So I booked a cruise for four nights to the Bahamas and was supposed to receive onboard credits from both Cheap Cruises and Carnival but needed to log in to be able to get the onboard credits. Well I called about four times to Cheap Cruises to get the email that never...
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1.0
I didn't like
  • Fact that they lied so i would purchase my cruise with them
#1240242
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Booked a cruise online for next March, 2019. Husband decided he didn't want to go so I called to cancel, because I paid extra for cancellation insurance....Joke was on me! If I would have called and made the reservation instead of booking online, I was told she would...
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1.0
I liked
  • Were nice while screwing you
I didn't like
  • Will not refund money even a year in advance
  • Cheapcruisescom
#1230879
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Contact Cheap Cruises

Mailing Address:
Cheap Cruises
1906 Valley Wood Way
Lake Mary, FL 32746
Phone:
(800) 972-7447
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Cheap Cruises - TERRIBLE!!!!

Called and said wanted to make a 100 dollar payment and the lady put a 300 dollar payment through my card. This is why u double check!!!!!!!!!!!! Cheap cruises can have whatever aint getting no more books from me !!!!!!!!!! 941 524 2122
1.0
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Staff
#1219712
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