CheapCruises Com
Reviews and Complaints
"They" are keeping my money.
- Were nice while screwing you
- Are stealing my money
Preferred solution: Full refund
Resolved: Bad cancellation
All has been resolved. Just needed send a copy of orders in to cheap cruises and MSC.
The company charged us $100 cancellation fee, $24.98 service fee, and $159 travel protection fee. The cruise line MSC charged us $198.
We did not want to cancel our trip. The trip was over 3 months away. We were really looking forward to it. However, we can not ignore active duty order received.
I was told the $198 fee and the $100 fee could be used against the balance of our next cruise when we book.
After this experience I will not be re-booking with either company nor would I recommend anyone else. It was not like we decided to not do the cruise.
This place is a scam
- Being ripped off
Preferred solution: Full refund
Liars , scammers, cheats dont book with them
- Lied to get me to buy a cruise with them
- Will not refund money even a year in advance
Preferred solution: Full refund
Less than zero
- Service i recieved
Preferred solution: Deliver product or service ordered
Promises broken!
Preferred solution: Let the company propose a solution
Scam artists
Person who booked our cruise told us the dining package was
RIP OFF
Preferred solution: Full refund
RIP OFF
They bait and switch
Caveat Emptor "Buyer Beware"
So I booked a cruise for four nights to the Bahamas and was supposed to receive onboard credits from both Cheap Cruises and Carnival but needed to log in to be able to get the onboard credits. Well I called about four times to Cheap Cruises to get the email that never came. Nothing in my junk/spam emails or inbox. Four times they said they sent the email never to come to me - this is just a way for them to lure you in to purchase your cruise from them. Finally I made them give me my Carnival booking number over the telephone.
I will never utilize their services and have filed a complaint with Carnival so they know what type of company is selling their cruises.
It is sad to start something so exciting and fun on a sour note, I am sure we will have fun anyway. This is definitely Bait and Switch as I believe they had not intention of giving out the onboard credits. You do not need to utilize them to book a cruise, same price if you go directly with the cruise line. You will not receive your onboard credits anyway.
So disappointed in my decision to utilize them.
- Fact that they lied so i would purchase my cruise with them
Preferred solution: Let the company propose a solution
Lied to get us to book
No refund for me...cost me money to cancel!
- Were nice while screwing you
- Cheapcruisescom
- Will not refund money even a year in advance
Preferred solution: Full refund
TERRIBLE!!!!
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Did you cancel the cruise or was it the cruiseline?